Voice

On-Demand, Simple and Affordable IP Telephony and Mobility Solutions.

Communication should be simple, easy, high quality and reliable. Whilst innovation has introduced an array of new technologies into the marketplace, many of these technologies remain highly complex; very expensive; and often don’t deliver the promised cost reductions and improved quality of service promised. Costs spiral, service reduces and time is lost.

Voice over IP (VoIP) solutions delivered over the Internet also promises lower costs yet typically delivers poor voice quality, dropped calls, lost productivity and frustration.  The Internet is not specifically designed to carry real-time voice traffic and has to compete on even terms with the growing amounts of data traffic.  Stuck in the Internet traffic jams, voice quality is degraded, your employees’ loose productivity and your customers become frustrated and go elsewhere.

Negotiating, contracting and managing separate telephone, mobile and data suppliers and receiving separate bills increases major administration costs for businesses and provide no benefit from a consolidated spend.  New technology can support businesses who want to succeed but it needs to be well designed and properly implemented.

What Voice & Mobility Services do we Provide?

Our voice solutions are based upon enterprise grade managed voice systems that simplify your voice and data network requirements without ever touching the Internet.  We aim to reduce or eliminate the requirement for you to use traditional telephony systems, such as locally installed ISDN /PSTN lines, by connecting you (or your PBX if you have one) directly to our network based professional voice equipment.  It makes no sense to pay for separate voice & data networks when you can get both features on the one network, while reducing costs and taking advantage of very competitive call rates.

To support what is commonly becoming a fluid workforce we also provide mobile data solutions that allow your staff to securely and effectively access the systems they need, from wherever they are.

The two diagrams below depict a traditional voice and data network environment and our fully converged voice and data network service.

What are the Benefits of our Voice and Data Services?

Our service provides a simple, efficient and cost effective means to address all your telephony and mobility requirements with solutions tailored to meet your specific needs.

By using us you will achieve the following benefits:

• Private and secure voice and mobility services without ever touching the Internet
• Business grade quality that avoids the pain of slow performance, reliability and security risks associated with Internet based solutions
  
• Single point of contact for your voice and data requirements simplifying support
• Single bill
• Solutions engineered to fit your business
• Access to a highly resilient core network to reduce risk and maximise performance